Warranty

Door Warranty:

This warranty statement outlines the terms and conditions under which the company, PRECISE IRON DOORS, will repair or replace defects in their artisanal iron doors due to workmanship. Here’s a breakdown:

1. Paint Warranty: The paint on the doors is covered for two years from the date you receive or pick up your door. If the paint peels, blisters, or fails due to poor workmanship within this period, PRECISE IRON DOORS will address the issue.
2. Structural Warranty: The welds on the doors are guaranteed for five years from the date you receive or pick up your door. If any welds are found to be defective and affect the door’s normal use within this period, PRECISE IRON DOORS will address the issue.
3. Coverage Limitations:
   • The warranty covers repair costs up to $500 in total for all claims made during the warranty period.
   • This $500 limit is the maximum amount covered for all repairs combined, not per incident.
   • Once repair costs exceed $500, you will be responsible for any additional costs.
4. Additional Terms: The warranty is subject to further limitations and restrictions, which are detailed in the full Warranty Policy. It’s recommended to review this policy thoroughly before making a purchase to understand all terms and conditions.

In summary, PRECISE IRON DOORS offers a limited warranty for their doors’ paint and welds, with a total repair cost coverage limit of $500. Any costs beyond this limit will be your responsibility.

What This Warranty Does NOT Cover:

It is important to note that while our warranties encompass a wide range of potential issues, there are certain exclusions and limitations to consider. The following circumstances and elements are not covered under these warranties:

1. Handle and Hardware: Any concerns or malfunctions related to the door handle and associated hardware are not covered by these warranties.
2. Post-Manufacture Paint Finishes: Any alterations or additional paint finishes applied to the door after its original manufacture are not included in the warranty coverage.
3. Labor Charges: Our warranties do not extend to cover any expenses incurred for installation, removal, or reinstallation of the door, including associated labor charges.
4. Damages from External Causes: Any damage to the door arising from causes other than defects in material and workmanship are not covered. Such causes include, but are not limited to, the following: tape or tape residue, paint spills, pet-related damage, exposure to acid or other chemicals, stains, accidents, misuse or abuse, foreign objects, salt spray, improper installation, improper storage, use of unauthorized articles, modifications, improper service or repair, improper or unreasonable use, failure to provide reasonable maintenance, force majeure events, or acts of nature.

 

Limitations and Conditions:

To ensure transparency and clarity, it is essential to understand the limitations, conditions, and restrictions associated with the warranty coverage. Notably, we do not assume responsibility for any labor charges pertaining to the installation, removal, or reinstallation of the door. Any costs incurred for such labor-related activities will be the sole responsibility of the customer. Precise Iron Doors Inc. reserves the exclusive right to terminate and nullify all warranties on any product under any circumstances.

Bubbling Paint and Scratches around the Lock Area:

Should you encounter any instances of bubbling paint or scratches around the lock area, it is important to note that these issues typically arise due to improper installation methods or techniques used to rectify the installation. To shed light on common issues faced by installers that may cause damage to the finish around the lock areas, consider the following:

1. Misaligned Third Hole for Lower Lock Area: When installers drill a third hole for the lower lock area that is not properly aligned, subsequent attempts to tighten the lock can lead to pressure on the door finish, resulting in marks or scratches in that vicinity. Additionally, the tightening of the lock may cause slight bowing of the lock in the center.
2. Alignment of Lock after Screw Installation: It is crucial to note that the alignment of a lock should be completed before the screws are installed. Attempting to straighten or align the lock after the screws have been inserted can potentially cause damage to the surrounding finish.
3. Multiple Attempts to Install the Lock: When installing the Flush bolt system on the top and bottom of double doors with locks in the dormant door, it is important to exercise caution. Multiple installation attempts can contribute to unintended damage and compromise the finish’s integrity.